Erin was recommended to us by a friend and we've since learned that several other families we know swear by her. Count us in that camp, too: Erin is amazing!!!! She met us immediately when I called and took care of our entire family of 4 right then, providing take-home kit with the followup treatment to do at home. In addition to all of this, Erin also provided lots of useful, fact-based information about lice, how they are (and are not) spread, and what to do. It was a relief to learn that we didn't have to wash everything in our house or quarantine items for 2 weeks. Because lice can't live off of a human head long enough to reproduce it's not necessary to take all those extreme cleaning measures. We followed Erin's simple instructions and the treatment worked!! Erin was also very available for questions after the fact. I can't recommend her highly enough! For both taking care of the lice and for providing education and peace of mind, the cost was worth it. We will definitely go back to Erin if we're ever hit with lice again in the future!